Privacy Policy

At Winnerz Casino, we value your trust and want you to feel safe when using our services. We respect your privacy and are committed to protecting your personal data.

What information do we collect?

When you create an account with us or use our website and mobile app, we may collect certain types of information from you, including:

• Your name, email address, phone number, and other contact details
• Your date of birth and age verification data (to ensure that you are at least 18 years old)
• Your preferred payment methods and banking details
• Information about your gameplay, including the games you play and any deposits or withdrawals you make

How do we use this information?

We use the information we collect from you for several purposes:

• To create and manage your account with us
• To provide you with our services, including allowing you to access our website and mobile app, placing bets, making deposits and withdrawals, and participating in promotions
• To improve our services and tailor them to your preferences and needs
• To comply with laws and regulations that apply to our business, including anti-money laundering and know-your-customer requirements

How do we share this information?

We may share the information we collect from you with:

• Our third-party service providers, who help us provide our services and improve our website and mobile app
• Regulators and law enforcement agencies, if they ask for your personal data in connection with their duties or functions
• Other parties connected to a transfer of ownership or control of all or part of Winnerz Casino

Do we sell or share personal data for advertising purposes?

We may use the information we collect from you to send you personalized advertisements and marketing communications. If you opt-out, your email address will not be sold to third-party advertisers.

How do we protect your data?

We take all reasonable steps to ensure that our systems are secure and protected against unauthorized access or misuse of personal data. Our website uses encryption (HTTPS) with a 256-bit TLS certificate from Cloudflare to prevent interception of sensitive information, such as credit card numbers. Your personal details and login credentials are stored safely in accordance with EU regulations.

Your rights

You have the right to:

• Request access to your personal data held by us
• Correct or update inaccurate or incomplete information
• Delete your account (subject to certain requirements)
• Withdraw consent for marketing communications at any time

If you would like more details about these rights, please contact our support team.

How long do we keep this information?

We will keep the personal data collected from you as follows:

• Account registration: 7 years after you cancel your account
• Deposits and withdrawals: 5 years for records of transactions, following which they are archived

If you have any questions or concerns about our privacy policy, please contact our support team.

Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time. If we make changes that affect how we use your personal data, we will notify you by email and through updates on our website and mobile app.